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Snooze or Disable Controls

Exceptions let you customize how Mondoo evaluates your compliance with a framework and communicate the reasons for that customization.

Exceptions tell Mondoo to exclude certain controls when calculating your progress toward full compliance. There are two types of exceptions for controls:

  • Snooze a control to temporarily or indefinitely exclude its results from your overall compliance progress percentage. Snoozing is useful when you intend to comply with a control eventually but don't want it distracting your team right now. You can write a note justifying the delay to your team and your auditor.

  • Disable a control to instruct Mondoo to exclude it from your compliance score and explain this exclusion to team. A control remains disabled unless you re-enable it.

tip

To exclude a control entirely from the compliance report to your auditor, set it out of scope.

tip

You can also snooze or disable individual checks within a control. To learn more, read Snooze or Disable Checks.

Snooze or disable a control

  1. In the Mondoo Console, navigate to the space you want to customize.

    Space in the Mondoo Console

  2. In the side navigation bar, under Compliance, select Frameworks.

    Compliance in the Mondoo Console

  3. Select the framework you want to customize and scroll down to the list of controls.

    Compliance framework in the Mondoo Console

  4. Select the control you want to snooze or disable. Mondoo displays a page with control details.

    Control in the Mondoo Console

  5. In the top-right corner, select the SET EXCEPTION button.

    Mondoo compliance - set an exception

  6. Select whether to Snooze or Disable the controls.

    If you select Snooze, select how long to snooze the control. Select Indefinitely to keep the control snoozed unless you un-snooze it.

  7. Write a justification for the exception.

  8. Select the SAVE EXCEPTION button.

Snooze or disable multiple controls at once

  1. In the Mondoo Console, navigate to the space you want to customize.

    Space in the Mondoo Console

  2. In the side navigation bar, under Compliance, select Frameworks.

    Compliance in the Mondoo Console

  3. Select the framework you want to customize and scroll down to the list of controls.

    Compliance framework in the Mondoo Console

  4. Check the boxes to the left of the controls you want to snooze or disable.

    Mondoo compliance - select controls

  5. Select the SET EXCEPTION button.

    Mondoo compliance - set an exception

  6. Select whether to Snooze or Disable the controls.

    If you select Snooze, select how long to snooze the control. Select Indefinitely to keep the control snoozed unless you un-snooze it.

  7. Write a justification for the exception.

  8. Select the SAVE EXCEPTION button.

Approve or reject an exception

Exceptions take effect the moment they're added. However, as an extra tracking step, a team member can approve or reject an exception:

  • Approving an exception allows it to remain.

  • Rejecting an exception removes it and re-enables/unsnoozes the control.

To approve or reject an exception:

  1. In the Mondoo Console, navigate to the space you want to work in.

    Space in the Mondoo Console

  2. In the side navigation bar, select Compliance.

    Compliance in the Mondoo Console

  3. Select the framework you want to work in and scroll down to the list of controls.

    Compliance framework in the Mondoo Console

  4. Select the snoozed or disabled control you want to approve or reject.

    Compliance control in the Mondoo Console

  5. Select the Reject button to remove the exception, or select the Approve button to keep the exception with your approval.

Un-snooze or re-enable a control

  1. In the Mondoo Console, navigate to the space you want to work in.

    Space in the Mondoo Console

  2. In the side navigation bar, select Compliance.

    Compliance in the Mondoo Console

  3. Select the framework you want to work in and scroll down to the list of controls.

    Compliance framework in the Mondoo Console

  4. Select the snoozed or disabled control you want to un-snooze or re-enable.

    Compliance control in the Mondoo Console

  5. Select Delete Exception and Enable.