Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Exploitability
AV:NAC:LPR:LUI:RScope
S:UImpact
C:LI:LA:N4.6/CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:NInjection