Working with Mondoo
From first conversation to continuous vulnerability reduction, here's how our Managed Agentic Vulnerability Management Service works and what it's like to partner with Mondoo.
Mondoo isn't a tool you deploy and forget. It's a managed service backed by local security experts and AI agents who work as an extension of your team. We handle scanning, prioritizing, and remediating so you can focus on building.
300+
Organizations trust Mondoo
60%
Average vulnerability reduction
<4 weeks
Typical time to full onboarding
Your journey with Mondoo
From discovery to continuous improvement, here's how we onboard, operate, and deliver measurable vulnerability reduction for your organization.
Discovery & Scoping
We start by understanding your environment, your security goals, and your team's capacity. Our experts assess your infrastructure landscape and identify the highest-impact areas to address first.
- Map your infrastructure: cloud, on-prem, endpoints, containers, and SaaS
- Identify compliance requirements and security priorities
- Define success metrics and SLAs together
1
Week 1-2
Onboarding & Deployment
Our team handles the setup. We deploy Mondoo across your environment, configure integrations with your existing tools, and run initial scans to establish your security baseline.
- Deploy agents and configure integrations (Jira, GitHub, Slack, etc.)
- Run initial scans and establish your vulnerability baseline
- Workshop with your team to align on workflows and escalation paths
2
Week 2-4
Operating Model & Remediation
This is where the service kicks in. Our experts and AI agents continuously scan your infrastructure, triage findings by business context, and deliver remediation code, including pull requests and ticket creation, directly into your workflow.
- Continuous scanning and AI-powered risk prioritization
- Remediation tickets with code snippets and pull requests delivered to your team
- Bi-directional ticketing sync validates fixes and closes issues automatically
3
Ongoing
Continuous Improvement & Reporting
Your dedicated Customer Success Engineer conducts regular check-ins and Quarterly Business Reviews. We track MTTR, remediation rates, and compliance posture, and continuously tune the service to your evolving needs.
- Quarterly Business Reviews with executive-ready reporting
- MTTR and remediation rate tracking against your SLAs
- Proactive tuning of policies, priorities, and automation rules
4
Quarterly
What's included in the service
Every Mondoo customer gets a full-service experience. Here's what you can expect from day one.
Who is this service for?
Mondoo's Managed Agentic Vulnerability Management Service is built for organizations that want expert-led vulnerability remediation, not just another scanning tool.
Security Teams
Overwhelmed by vulnerability volume and need operational support to actually fix issues, not just report them.
IT & Platform Engineering
Need remediation code delivered into their workflow, pull requests, Ansible playbooks, Terraform modules, ready to apply.
CISOs & Security Leaders
Want measurable MTTR reduction, compliance reporting, and executive-ready Quarterly Business Reviews.
About the Mondoo Experts
Our managed service is delivered by highly skilled security professionals who become an extension of your team.
Experts who've been in your shoes. Our team includes practitioners with deep experience in vulnerability management, IT operations, incident response, and compliance. We understand the operational reality you're facing.
Frequently asked questions
Ready to get started?
Talk to our team about onboarding your organization onto the Mondoo Managed Agentic Vulnerability Management Service.