CVE-2019-18179

MEDIUM4.3

An issue was discovered in Open Ticket Request System (OTRS) 7

Published Jan 6, 2020

Modified 1 years ago

Details

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

References

ADVISORY

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html

ADVISORY

http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html

ADVISORY

http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html

WEB

https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/

WEB

https://lists.debian.org/debian-lts-announce/2020/01/msg00000.html

WEB