I've spent enough years in security operations to know the pattern by heart. A new scanner gets deployed. Dashboards light up. Reports get generated. Executives get briefed. And then… not much changes. The vulnerabilities are still there. The backlog keeps growing. The team burns out.
We've been building Mondoo to solve this problem from the platform side, giving security teams high-fidelity data, real prioritization, and actionable remediation guidance, including automation code and ready-to-approve pull requests. That approach works, and our customers have the results to prove it. But over the past year, we kept hearing the same thing from organizations of all sizes: "We love the platform. We just don't have the people to run it at the pace we need."
So today, we're launching the Mondoo Agentic Managed Vulnerability Service. And I want to explain why we built it and what makes it different from anything else on the market.
The Remediation Gap Is Real
Here's the uncomfortable truth about vulnerability management in 2026: most programs are really just vulnerability reporting programs. Teams scan, prioritize, generate tickets, and hope someone on the other side acts on them. According to our own State of Vulnerability Remediation research, 91% of organizations lack confidence in their ability to actually remediate what they find, and 62% are still doing it manually.
That's not a tooling problem. It's an operational capacity problem. Security teams aren't short on data; they're short on the bandwidth to act on it. And the traditional managed service model, where an outsourced SOC monitors alerts and sends you more reports, doesn't solve that either. It just moves the reporting function to a different building.
Not Just Reports, Outcomes
The Agentic Managed Vulnerability Service pairs our world-class security experts directly with your team. These aren't alert-forwarding analysts. They're experienced security and IT operations professionals who take ownership of your vulnerability management program end-to-end, including monitoring, prioritization, remediation guidance, and reporting.
What makes this different is that our experts are backed by Mondoo's AI-native platform. That means they're working with high-fidelity, structured data from across your entire infrastructure, cloud, on-prem, endpoints, Kubernetes, SaaS, network devices, and your SDLC. They're not guessing which vulnerabilities matter. They're using Mondoo's data queries to validate whether a given CVE actually poses a threat in your specific environment, and they're triaging zero-days and CISA-flagged issues with the urgency they deserve.
When it's time to fix something, we don't just hand you a ticket that says "patch this." We create actionable tickets in your ITSM, Jira, ServiceNow, GitHub Issues, with the affected assets, the prioritization rationale, remediation guidance, automation code for Ansible, PowerShell, or Intune, and ready-to-approve pull requests. Your team reviews and approves. You retain 100% control. Nothing gets remediated without your authorization.
After fixes are applied, Mondoo rescans to confirm. Verified issues close automatically. If drift occurs, the ticket reopens. No ambiguity, no guesswork.
The Numbers Speak for Themselves
Across our customer base, we're delivering measurable outcomes that I'd put up against any managed service on the market: a 60% reduction in vulnerabilities, mean time to remediation under 16 days, and remediation that's 10x faster than manual approaches. These aren't projections; they're results from production environments at more than 300 customers worldwide, including Fortune 50 companies.
That's the bar we hold ourselves to with this service. Not dashboards. Not reports. Actual reduction in risk.
Automated Remediation for Teams Ready to Go Further
We're also introducing the Automated Remediation Setup Service as an optional add-on. For organizations that want to take the next step, our experts will integrate Mondoo with your existing deployment tooling, such as Microsoft Intune, Ansible, and others, so that once an analyst approves a remediation ticket, the fix deploys automatically and Mondoo verifies the result.
If you don't have deployment automation in place yet, we'll set up Ansible as an open-source remediation engine at no additional licensing cost. The workflow stays analyst-driven: Mondoo identifies the issue, creates an enriched ticket, your analyst reviews and approves, the fix deploys, and Mondoo verifies. Full control, zero manual toil.
Built for Partners, Too
One more thing worth mentioning. The Agentic Managed Vulnerability Service is available through our authorized channel partners, and it's MSSP-ready. Managed security service providers can partner with Mondoo to build and deliver their own-branded managed vulnerability offerings on our platform. Deutsche Telekom already leverages Mondoo to secure its hybrid infrastructure at enterprise scale, and we're excited to extend that model to partners who want to offer their clients something better than the status quo.
Why This Matters Now
The vulnerability management market has been stuck for too long. We've collectively gotten very good at finding vulnerabilities and very bad at fixing them. The gap between detection and remediation is where breaches happen, where compliance fails, and where security teams lose sleep.
We built this service because we believe the next era of vulnerability management isn't about better scanning, it's about better outcomes. Our customers shouldn't need to hire more people just to keep up with the volume of findings. They should be able to focus on strategic security work while knowing that the remediation engine is running and producing results.
That's what the Mondoo Agentic Managed Vulnerability Service delivers. World-class experts, a proven AI platform, and the measurable outcomes your board actually cares about. Think of it as Services-as-Software, where you're now focused on monitoring performance metrics and governing the systems and services that execute for them.
If you're at RSA this year, come find us at Booth 4425 in the North Expo Hall. We'd love to talk about what this could look like for your organization.
