Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.
Exploitability
AV:NAC:HAT:PPR:HUI:AVulnerable System
VC:HVI:HVA:HSubsequent System
SC:HSI:HSA:H8.7/CVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:HInjection
Other